Regional and legal complexities—from regulations and privacy laws to language barriers and staffing limitations—complicate the deployment of a fully equipped medical inquiry contact center. Our NCP team addresses this by providing expert, balanced, and fully compliant responses to all stakeholders (HCPs, patients, etc.). We actively collaborate with our clients to ensure their customers receive the essential information needed to make informed decisions about their products.
Our global Medical Information Center, with established infrastructure in India and Europe, delivers comprehensive, end-to-end Medical Information services tailored to meet specific customer requirements across a broad portfolio of medicinal products. Our reputation as a preferred provider for Medical Information and contact center services is built on NCP’s unique and robust training program, which guarantees our professionals are always up-to-date with evolving regulatory requirements through ongoing, periodic sessions.
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